Agentic AI platform for IT operations that automates incident detection, triage, and resolution
Stage
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Founded
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Based in
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US
Pricing model
Freemium
Contact for pricing
Pricing
Cloud compute: $0.461/hour while awake, $0 when idle or parked. Models priced at or below maker's rate. Example: Claude Opus 5.5 with $0.461/hour compute, or $0 model usage if using Claude Pro/Max subscription. Prepaid credits start at $10. Card top-ups include Stripe fee (2.9% + $0.30).
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Key features
Browser-based agent access
Agent API for integration
Multi-channel deployment via Slack and other apps
Native Mac app
Cloud-based agent execution
Bring your own Claude or ChatGPT subscription
Usage-based pricing with per-second compute metering
Agent skills for reusable instructions
Agent marketplace with 64+ agents
AI Detection and Response with alert correlation and automated triage
AI Incident Assistant for investigation and collaboration
IT Knowledge Graph unifying observability and ITSM data
L1 Agent for automated incident analysis and assignment
ServiceNow integration for ITSM workflow enhancement
Real-time incident context with suggested actions
SLA risk prediction and prevention
Hybrid cloud and on-premises environment support
What makes it different
Access any agent in one place without per-agent switching
$0 model costs when using your Claude Pro/Max or ChatGPT Plus/Pro subscription
Cloud agents that cost $0 while parked or idle
Reusable agent skills that inject domain expertise automatically at runtime
Multi-channel deployment from browser to Slack to Mac without code
Median ROI of 430% with payback in under a year
Works with imperfect data from day one
Transforms tribal knowledge into actionable AI context
AgentSky
BigPanda