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Actually Asked vs smao

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Actually Asked compared with smao
DetailActually Asked logo Actually Askedsmao logo smao
What it doesAI FAQ app for websites and Shopify stores AI phone assistant that answers calls, clarifies inquiries, and hands over to your team
StageNot given Startup
FoundedNot given 2025
Based inMK DE
Pricing modelFreemium Freemium
PricingFree plan: $0/month for 50 AI answers/month and 1 site. Starter: $12/month or $120/year ($10/month billed yearly) for 500 AI answers/month and 2 sites. Growth: $39/month or $390/year ($32.50/month billed yearly) for 1,500 AI answers/month and 5 sites. Premium: $99/month or $990/year ($82.50/month bi Pay as you Go: 0.35 € per minute without base fee; Advanced: 249 € per month (annual contract) or 299 € monthly, 1,250 minutes included; Scale: 449 € per month (annual contract) or 499 € monthly, 3,000 minutes included; Enterprise: from 0.15 € per minute; additional chat messages at 0.006 € each, SM
Key features
  • Inline FAQ with highlight-to-ask interface
  • Self-improving FAQ that grows from visitor questions
  • Weekly gap report of unanswered questions
  • Lead capture from unanswered questions
  • Shopify theme block and product FAQ integration
  • MCP integration with Claude, ChatGPT and other assistants
  • Works on WordPress, Webflow, Framer, Squarespace and any website
  • Answers from site pages, help center and uploaded files
  • Unlimited team members on all plans
  • FAQ groups and pinned entries
  • Call analysis: automatically evaluates conversations and transfers inquiries, contact details and urgency to CRM, ticketing or workflows
  • Internal dashboard chat for simulating calls and testing knowledge database
  • Outbound calling: scheduled or event-based calls with clean tracking
  • Personal call transfer to the right contact person
  • Call transcripts: all conversations documented, traceable and exportable
  • Widgets for simple interfaces leading callers to the AI assistant
  • Knowledge database: answers from your own know-how, versioned and controllable
  • Support for 10+ languages including German and Swiss German
  • On-Premises deployment option on customer's Linux and Docker infrastructure
What makes it different
  • Answers come only from your own pages, help center and files, not from external sources
  • FAQ grows automatically from most-asked questions without manual curation
  • Identifies gaps where your site couldn't answer visitor questions
  • Capture leads from unanswered questions with visitor email addresses
  • No OpenAI or US AI subprocessors in conversation processing
  • Cloud hosting in Germany with GDPR and EU AI Act compliance
  • No AI training with customer data
  • Setup in minutes without technical knowledge required
  • 50 free minutes for testing without credit card
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)42 −1 (down) since last check35 no change since last check
Trust Flow (Majestic)212
Citation Flow (Majestic)3126
Referring domains (Majestic)3444

6 details filled in for both companies.

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